General
PSBspeaker.com Online Purchasing Guarantees
Why am I unable to log in to My Account (www.psbspeakers.com)?
What is your complaint handling policy?
How do I set up my browser to accept cookies?
Why do I need to set my browser to accept cookies?
Order Information
What payment methods can I use?
Where can I find my purchase history?
Should I use spaces or dashes when I enter my credit card number?
Does my billing address have to match the address on file with my credit card?
Why is my credit card being rejected?
When will my credit card be charged?
How will the charge appear on my credit card?
Can I order without a credit card?
How do I get a copy of my invoice?
What do I do if I forgot my order password?
How will you know where and how to send my physical product?
How do I update my credit card when my preorder authorization has failed?
Shipping Information
How do I get my tracking number?
Can I change my shipping address?
Can I change my shipping method?
Right of Withdrawal
Returns and Cancellations
Will I be charged to return a product?
Can I keep the free accompanying item if I return the original order?
When will my credit appear on my credit card?