ONLINE PURCHASE QUESTIONS

GENERAL

• FAQs
• PSBspeaker.com Online Purchasing Guarantees
• Online Shop Warranty
• Who is Digital River?
• How do I set up my browser to accept cookies?
• Are cookies a security risk?

See all 7 articles

ORDER INFORMATION

• What is my order status?
• What payment methods can I use?
• Should I use spaces or dashes when I enter my credit card number?
• Does my billing address have to match the address on file with my credit card?
• Why is my credit card being rejected?
• When will my credit card be charged?

See all 14 articles

SHIPPING INFORMATION

• Has my order shipped?
• How do I get my tracking number?
• Do you ship to my country?
• When will my backorder ship?
• Can I change my shipping address?
• Can I change my shipping method?

RIGHT OF WITHDRAWAL REQUEST

• Right of Withdrawal Request

RETURNS AND CANCELLATIONS

• How to return items?
• What is your refund policy?
• Will I be charged to return a product?
• How do I request a refund?
• How do I cancel my order?
• When will my credit appear on my credit card?

PRIVACY AND SECURITY

• What is the Digital River Secure & Virus Free Protection?
• What is your privacy policy?